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2013 Mercedes benz C250 Vehicle Speed Control Problems, Complaints and Defects

Issue ID	1332797
Internal NHTSA #	10924889
Manufacurer	Mercedes-Benz USA, LLC.
Brand	MERCEDES BENZ
Model	C250
Model Year	2013
File date	22/10/16
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	Intermittent "inoperable mode" illuminated since mileage 41974. Car decelerated on the highway from 75mph to 10mpl nearly causing an accident. Pulled over, turned off vehicle, was completely shaken up. Waited about 5 minutes, restarted and it was normal. This has happened 13 times in the 6 months of ownership. Dealer was unable to duplicate issue. Vehicle again duplicated the same problem, i made a left turn, attempted to accelerate on a city street and it began showing the "inoperable mode" and check engine light again. A month later, the engine was making a loud noise like rocks in a dryer. Pulled over immediately away from traffic. I contacted the dealer, they said to "drive it in". On the way, the car broke down. Called mercedes customer care, they sent a tow truck. Car is under warranty until 50k, and is at 49404. While my 2013 c250 is in the shop, they issued me a 2016 c300 with less than 550 miles on it. After driving for only 5 days, it also has the check engine light and says "collision prevention assist plus inoperative". I notified the service advisor and he will not return my messages to have another vehicle issued. This is clearly a manufacture defect that mercedes is blatantly ignoring. This is stressful and heartbreaking that i have owned the vehicle 6 months, with a mountain of "manufacturer warranty" issues, they are asking me to pay the $2500 if it is deemed "not warrantable". So i am supposed to trust mercedes to be honest at this point? The only contact i have received since is that they will be charging me $2595. 00 in labor to disassemble my engine so that they have a "concrete answer" as to if my vehicle will be warrantied. It is under warranty and all services have been done as mercedes advises. For mercedes to not warranty it would be a direct violation of the manufacturer warranty and further prove their negligence.
Vehicle Mileage at Failure	49404
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	DENVER, CO
VIN pattern	WDDGF4HB5DRXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	10
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JMZKFGWMA90105588 1GCCT19W8Y8130042 1J4PN5GK6AW118793 MM7UN35638W670303 JF2SHAEC3BH780155 WDB9036632R608106 WBKAG72030E633022 KPADM4AE1MP140564 WVWZZZ3CZ8E016925 5SAAK46K1A7100010 3VWD17AJ9GM266426 WP1BA2AY1RDA53722

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2013 Mercedes benz C250 Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2013 Mercedes benz C250 Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?